Delivery & Shipping
DELIVERY ARRANGEMENTS AND TRACKING YOUR ORDER
You will receive an email on the day of dispatch which will include your parcel’s tracking number and information on how to track your purchase. If you would like the tracking number by text as well, remember to provide us your mobile phone number at Checkout.If we are sending your package via registered post, a signature is required upon receipt for all such deliveries. We are unable to accept liability for any lost or stolen deliveries.
FEES AND CHARGESFreight costs are calculated based on the weight of your order and will be communicated during the Checkout process.
Deliveries within Australia
Orders Freight Charge
0g – 1kg $10.00 AUD
1.1kg – 3kg $15.00 AUD
3.1kg – 5kg $20.00 AUD
5.1kg plus $25.00 AUD
LOST OR DAMAGED GOODS
Goods which are lost or damaged in transit are your responsibility. Nathan Paul Swimwear is not responsible for the goods after we deliver it to the courier, Aus Post (for Australian and international deliveries)
If goods are lost in transit or do not arrive on time, please contact us at enquiries@swimsuits.tv within seven working days of the package's estimated time of arrival so we can help you to investigate If goods are damaged when you open your package, you must advise us by e-mail at enquiries@swimsuits.tv as soon as possible (and within seven days of your receipt of the order at the latest) otherwise we may accept no liability for the goods.
INSURANCE
Nathan Paul Swimwear recommends that you should consider insuring your goods against loss or damage during delivery. If you choose to insure your goods in this way, the costs of doing so will be advised during the checkout process.